Shipping Policy

Everything you need to know about delivery & shipping

1. DELIVERY TIMEFRAMES

Standard delivery takes 3–7 business days from the date of order confirmation.
Express delivery (if available) is typically delivered within 1–3 business days.
Delivery timelines may vary based on your location, public holidays, or courier partner delays.
Remote or rural areas may experience additional transit time of 2–4 days.

2. SHIPPING CHARGES

A standard shipping charge of ₹50 and a separate platform fee of ₹36 are shown in the order total before you place it.

Any available delivery options and applicable charges are shown at checkout before you confirm your order.

3. ORDER TRACKING

Once your order is dispatched, you will receive an SMS and email with your tracking ID.
Sign in and open Track Order to see your latest order and payment status.
Tracking updates may take up to 24 hours to reflect after dispatch.

4. PACKAGING STANDARDS

All GoldGini products are carefully packed in tamper-proof, eco-friendly packaging to ensure your products arrive in perfect condition. If your package appears damaged or tampered with upon delivery, please do not accept it and raise a dispute immediately.

5. FAILED DELIVERIES & RE-ATTEMPTS

Our courier partner will attempt delivery a maximum of 3 times.
After 3 failed attempts, the package will be returned to our warehouse.
In case of a return-to-origin, you will be notified to choose re-delivery or a refund (shipping charges non-refundable).
Please ensure your delivery address and contact number are correct at the time of placing the order.

6. INTERNATIONAL SHIPPING

Currently, GoldGini ships only within India. We are working on expanding our international delivery network and will announce availability soon.

7. ISSUES WITH YOUR SHIPMENT?

For any shipping related concerns, please reach out to us at support@goldgini.com or call our customer care. Our team will resolve your issue within 48 business hours.